10-digit dialing begins
Austin--Texans with phone numbers in the 254, 361, 409, 806, 830, 915 and 940 area codes now need to dial 10-digits (area code + telephone number) for all local calls.
On July 16, 2020, the Federal Communications Commission issued an order, FCC 20-100, approving 988 as the three-digit abbreviated dialing code for the National Suicide Prevention Lifeline.
The order requires all telecommunications providers, including telecommunications carriers, interconnected Voice over Internet Protocol (VoIP) providers, and one-way VoIP providers (covered providers), to make any network changes necessary to ensure 988 access by July 16, 2022.
Several Texas area codes (254, 361, 409, 806, 830, 915 and 940) have numbers with a 988 prefix. Therefore, those areas must transition from seven-digit to 10-digit local dialing.
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